Book your vehicle in online
Is there a shuttle service back to my office or home?
Car Service City will gladly take you back to your office or home, if it is within a 5Km radius of the branch. When booking in your car, please make the branch aware that you will require a lift back to your office or home in the morning as to allow then to make the necessary arrangements.
Please make arrangements to collect your vehicle in the afternoon as we are unable to fetch customers and bring them back to the branch.
What is the process followed to determine service and repair requirements?
The vehicle is placed on a diagnostics machine and manually assessed by a mechanic. A duel report is formed which indicates what work has to be done or what parts require replacement.
The customer is contacted telephonically and informed of the findings as well as the cost to carry out the service and repair.
A full explanation of the additional work and most importantly the safety implications of not affecting the repairs explained.
Customers will be made aware of the full financial implications of the TOTAL repair and service cost.
No additional work is undertaken without the customer’s prior consent.
Only once the manager has received approval from the customer, are the parts ordered.
All old parts will be placed in the boot of the car.
All fields marked with a * are mandatory
You can book your vehicle in telephonically (click here to view branch network map and contact details), or by completing the form below. A Car Service City representative will contact you to confirm your booking.
What is the payment procedure?
Payment is strictly by Cash, Debit card, Credit card or EFT
If an EFT is done, on collection of vehicle, please bring proof of payment
No Cheques are accepted.
No vehicles are released without payment.