Car Service City is a member of the Retail Motor Industry Organisation (RMI). As a member, Car Service City abides by the Code of Conduct which applies to customer and staff-related issues.

Car Service City is a member of the MIO which acts as an independent facilitator in the event of a dispute with a customer on workmanship performed.

Car Service City formally complies with the principles and procedures of the Franchise Association of Southern Africa, and hence it also benefits from the services and guidance of this Association.

Car Service City is proudly one of the Absa Rewards Partners If you are an Absa Rewards member, you will earn 5% Cash Reward every time you use your Absa debit, credit or cheque card at any of the Car Service City branches. By simply using your card at any Car Service City, you will earn 5% of your purchase back in Cash Rewards. That’s what makes it unique –you earn real cash, not points! The best part is redeeming Cash Rewards – you choose exactly how you would like to reward yourself.